Terms and Conditions ibet 789 — The Complete Guide for Malaysia Members

1 Definitions and Interpretation

In this terms and conditions document, the following words and phrases carry the meanings stated below unless the context requires otherwise:

• "Platform" or "ibet 789" refers to the website, mobile app, software, and all services provided under the ibet 789 brand.
• "Member" or "Player" refers to any individual who has registered and holds an active account at ibet 789.
• "Account" refers to the personal account registered by a Member on the ibet 789 platform.
• "Funds" or "Balance" refers to the actual cash balance in a member's account, excluding any bonus funds that have not yet met the wagering requirements.
• "Bonus" refers to free credits, matched funds, or other rewards granted by ibet 789 to Members subject to specific terms and conditions.
• "Wagering Requirements" refers to the number of times a bonus amount must be wagered before it can be converted to cash for withdrawal.
• "KYC" (Know Your Customer) refers to the identity verification process required to protect account security and comply with financial oversight requirements.
• "Withdrawal" refers to the transfer of funds from an ibet 789 account to a payment method registered by the Member.

Section headings in this document are for reference purposes only and do not affect the interpretation of any provision.

2 Eligibility and Account Registration

Access to the ibet 789 platform is limited to individuals who meet all of the following eligibility criteria:

• Aged 18 years of age and above on the date of registration.
• Not appearing on any gambling self-exclusion list issued by a relevant authority.
• Registering with accurate and truthful personal information — full name, date of birth, valid email address, and phone number.
• Not registering on behalf of another person or using a false identity in any form.

Ibet 789 reserves the right to request identity verification (KYC) documents at any time. This includes copies of your ID card, passport, utility bill, or bank statement as proof of address. Failure to provide the requested documents within the specified timeframe may result in the account being suspended until the KYC process is complete.

Members are fully responsible for ensuring their account information remains current and accurate at all times. Should any personal details change, members must update them via the account settings section or contact the ibet 789 support team immediately.

3 Deposits and Withdrawal of Funds

Ibet 789 supports a wide range of payment methods commonly used by Malaysian users, including DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, and USDT. All transactions are processed in Malaysian Ringgit (MYR) unless otherwise stated.

Deposit:

• The minimum deposit is RM 30 for most payment methods.
• Deposits are processed instantly upon confirmation received from the payment provider.
• Ibet 789 does not charge any processing fees for deposits. However, third-party payment providers may apply their own fees, which are beyond our control.
• Daily, weekly, and monthly deposit limits can be set by members themselves via account settings as part of our responsible gambling tools.

Withdrawals:

• The minimum withdrawal amount is RM 50 for all payment methods.
• Withdrawals are typically processed within 10 to 60 minutes depending on the selected payment method.
• The first withdrawal from a new account requires complete KYC verification before funds are released.
• Withdrawals must be made to the same payment method used for the deposit, except in specific circumstances approved by the ibet 789 finance team.
• Ibet 789 reserves the right to delay withdrawals by up to 5 business days for routine security checks or if suspicious activity is detected on the account.

4 Bonuses and Promotions

Ibet 789 offers a variety of bonuses and promotions from time to time for new and existing members. All bonuses are subject to specific terms and conditions stated in each promotional offer.

• The wagering requirement for the welcome bonus is 15x to 30x bonus value, depending on the promotion type.
• Bonuses must be used within the specified period — any unused bonus will expire automatically after that time.
• Different games contribute at different rates towards bonus wagering requirements. Slots typically contribute 100%, while table games and Live Casino may contribute at a lower rate.
• Ibet 789 reserves the right to withhold or cancel any bonus if there is evidence of misuse, fraud, or a breach of promotional terms.
• Members may not hold more than one active bonus at a time unless explicitly stated in the relevant promotion's terms.

5 Game Rules and Betting

All games available at ibet 789 have specific rules accessible within each game's interface. Members are responsible for familiarising themselves with the rules of each game before placing bets.

• The outcome of all games is final once a round ends and is recorded in our system. No appeals may be made based on subjective opinions regarding game results.
• In the event of a technical disruption during gameplay, ibet 789 will settle bets based on our server records, which are considered final.
• Bets placed during a known or announced technical outage will be voided and funds returned to the member's account.
• Minimum and maximum betting limits vary by game and table. Members are advised to check these limits before starting a gaming session.
• Ibet 789 reserves the right to limit or decline any bet from any member without providing a reason.

For Live Casino games, all decisions declared by the dealer are final. Video recordings of gaming sessions are retained by ibet 789 for 90 days for dispute resolution purposes.

6 Account Security

Members are fully responsible for maintaining the confidentiality of their account password. ibet 789 recommends the following security measures:

• Use a strong, unique password — a combination of uppercase letters, lowercase letters, numbers, and symbols of at least 10 characters.
• Enable two-factor authentication (2FA) via your account security settings for an additional layer of protection.
• Do not share your login credentials with anyone, including family members or friends.
• Log out of your account after every session, especially when using a public or shared device.
• Contact the ibet 789 support team immediately if you suspect your account has been accessed without authorisation.

Ibet 789 will never ask for your password via email, text message, or live chat. If you receive such a request, treat it as a fraud attempt and report it to our security team immediately.

7 Responsible Gambling

Ibet 789 is fully committed to responsible gambling practices. We provide a range of tools and resources to help members manage their gambling activity in a healthy manner:

• Deposit Limit: Set daily, weekly, or monthly deposit limits through your account settings. Limits take effect immediately when lowered and require a 24-hour waiting period to increase.
• Loss Limit: Set a cap on the amount you can lose within a given period to help manage your gambling spending.
• Cool-Off Period: Take a break from the platform for 24 hours, 7 days, or 30 days whenever you feel you need a temporary pause.
• Self-Exclusion: If you believe gambling has become a serious problem in your life, you may apply for permanent self-exclusion from the ibet 789 platform.

Gambling should be a source of entertainment, not a way to generate income or resolve financial difficulties. Please contact our support team if you or someone you know needs help with a gambling problem.

8 Account Termination and Restrictions

Ibet 789 reserves the right to suspend, restrict, or terminate any member's account in the following situations:

• Violation of any section of these terms and conditions.
• Registering multiple accounts or committing identity fraud.
• Using automated software, bots, or any unauthorised method to manipulate games or bonus systems.
• Financial fraud activities, including unauthorized credit card use or misuse of chargeback methods.
• Attempts to hack, damage, or disrupt the normal functioning of the platform.
• Providing false or misleading information during registration or the KYC process.

If your account is terminated for reasons not involving fraud or a breach of terms, any real-money balance (excluding bonuses) remaining in the account will be returned to you via the original payment method within 10 business days.

Members may also close their account at any time by contacting the ibet 789 support team. Account closure requests will be processed within 48 hours, and all real-money balances will be returned upon completion of the required security review.

9 Liability Limits and Disclaimer

Ibet 789 provides an entertainment platform on an "as-is" basis and makes no guarantee that the platform will always be error-free, uninterrupted, or available 100% of the time.

• Ibet 789 is not liable for any indirect, consequential, or punitive losses arising from the use of the platform.
• Ibet 789 is not liable for any failure or delay caused by circumstances beyond our control, including internet disruptions, third-party server failures, natural disasters, or actions by authorities.
• The maximum total liability of ibet 789 to any member under any circumstances is limited to the value of deposits made by that member within the 30 days preceding the claim.

10 Amendment of Terms and Conditions

Ibet 789 reserves the right to modify, add to, or amend any part of these terms and conditions at any time. Amendments take effect upon publication on this website.

• For significant amendments, ibet 789 will notify members via their registered email or in-platform notification at least 7 days before the amendment takes effect.
• Continued use of the platform by members after an amendment takes effect constitutes acceptance of the revised terms.
• If you disagree with any amendments made, you have the right to close your account and withdraw all funds before the amendment's effective date.

Members are advised to review this terms and conditions page periodically to stay informed of the latest terms governing the use of the ibet 789 platform. The most recent update date will always be displayed at the top of this document.

If you have any questions about these terms and conditions, please contact the ibet 789 support team via 24/7 live chat available on our platform. Our team is ready to help you understand any section that may require further clarification.