Privacy Policy ibet 789 — Our Commitment to Protecting Your Data

1 Personal Information We Collect

When you register and use the ibet 789 platform, we collect various types of information to ensure a smooth, secure, and transparent gaming experience. The types of information collected are as follows:

Registration Information:

• Full name as it appears on your official identification document.
• Date of birth for age verification (18 years and above).
• Active email address used for account communications.
• A valid Malaysian mobile number.
• Account password (stored in hashed format — we cannot read your password).

KYC Verification Information:

• A copy of your MyKad, passport, or other official government-issued identity document.
• Proof of address such as a recent utility bill, bank statement, or official letter.
• Payment method details for deposit and withdrawal purposes (DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, USDT).

Technical and Usage Information:

• IP address and approximate location data (country/region).
• Device type, operating system, and web browser version used.
• Login session data including date, time, and session duration.
• Records of gaming activity — betting, wins, losses, and financial transactions.
• Account and communication preferences that have been accepted or declined.

2 How We Use Your Information

The information we collect is used exclusively for legitimate purposes related to the operation of the ibet 789 platform. The following are the primary purposes for which your data is used:

• Account Management: Creating, verifying, and maintaining your member account so you can log in and enjoy games securely.
• Transaction Processing: Processing deposits, withdrawals, and bonus payments accurately and efficiently through your chosen payment method.
• Identity Verification (KYC): Ensuring all members meet the minimum age requirement and protecting the platform against identity fraud and money laundering.
• Platform Security: Detecting and preventing suspicious activity, fraud attempts, bot usage, or any security threats against the platform and other members.
• Customer Support: Providing relevant and accurate assistance whenever you contact the ibet 789 support team via live chat 24/7.
• Important Communications: Sending account-related notifications, transaction updates, promotions you have subscribed to, and important policy updates.
• Responsible Gambling: Monitoring gameplay patterns to identify members who may need assistance managing their gambling activity.
• Analytics & Improvements: Understanding how members use the platform to improve user experience, platform speed, and the variety of games offered.

3 Sharing Information with Third Parties

Ibet 789 understands that member trust is our most valuable asset. For this reason, we enforce a very strict policy regarding the sharing of your personal information. We does not sell, rent, or transfer your personal data to any third party for marketing or commercial purposes.

However, there are limited situations where sharing information is necessary for platform operations:

• Payment Providers: Transaction details are shared with approved payment providers (such as FPX, DuitNow, Touch 'n Go) solely to process your deposits and withdrawals.
• Game Providers: Minimal technical data is shared with game software providers (such as Evolution, Pragmatic Play) to ensure games function correctly within your account.
• Legal Requirements: ibet 789 will disclose required information if mandated by a court order, financial crime investigation, or a lawful directive from the relevant authorities in Malaysia.
• Technical Service Providers: Our technical infrastructure partners (such as cloud and cybersecurity service providers) may process your data as part of their service agreements — they are bound by strict confidentiality agreements with ibet 789.

4 Data Security and Encryption

Protecting members' personal and financial information is ibet 789's top priority. We continuously invest in the latest security infrastructure to ensure your data remains protected against all cyber threats at all times.

• 256-bit SSL/TLS Encryption: All communications between your device and ibet 789 servers are secured with 256-bit SSL/TLS encryption protocol — the strongest standard currently available.
• Hashed Password Storage: Your password is never stored in plain text. Our system uses a strong one-way hashing algorithm, meaning even our own staff cannot read your password.
• Two-Factor Authentication (2FA): An extra layer of security is available to all members via two-factor authentication using an authenticator app or SMS.
• 24/7 Security Monitoring: Our automated monitoring system detects any suspicious activity in real time and blocks unauthorized access immediately.
• Internal Access Controls: Only staff with a legitimate operational need are permitted to access member data, and all such access is recorded in auditable logs that can be reviewed.
• Regular Security Testing: The ibet 789 platform undergoes regular penetration testing and security audits by independent parties to identify and address any vulnerabilities.

5 ibet 789 Member Privacy Rights

As an ibet 789 member, you have clear and enforceable rights regarding your personal data. These rights are as follows:

To exercise any of the above rights, please contact the ibet 789 data protection team via our 24/7 live chat available on the platform. We may need to verify your identity before processing any request in order to protect the security of your account.

6 Cookies and Tracking Technologies

Ibet 789 uses cookies and similar tracking technologies to enhance the user experience, ensure smooth platform functionality, and analyze usage patterns on an aggregate basis.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login sessions, security, and language preferences. These cookies cannot be disabled as they are critical to platform operations.
• Performance Cookies: Helping us understand which pages are visited most frequently and how users interact with the platform, enabling us to continuously improve the user experience.
• Functional Cookies: Saving your preferences such as language, display settings, and game preferences so you do not need to reconfigure them each time you log in.
• Analytics Cookies: We use trusted third-party analytics tools to analyse traffic and usage patterns in an anonymised format that does not personally identify individuals.

7 Data Retention and Deletion Period

Ibet 789 retains your personal information only for as long as necessary to fulfill the purpose of collection and to comply with applicable legal requirements in Malaysia.

• Active Account Data: Retained for as long as your account remains active on the ibet 789 platform.
• Financial Transaction Records: Retained for 7 years after the transaction in accordance with Malaysia's accounting and anti-money laundering legal requirements.
• KYC Documents: Retained for 5 years after account closure to comply with financial regulatory requirements.
• Communication and Support Logs: Retained for 2 years for customer service reference and dispute resolution.
• Technical Data (Server Logs, IP): Retained for 90 days for security purposes and technical incident investigation.

When the retention period expires or you request data deletion (subject to legal requirements), ibet 789 will securely delete or anonymise your data using methods that ensure it cannot be recovered.

8 Third-Party Links and Services

The ibet 789 platform may contain links to third-party websites or services in certain contexts. Please note that our privacy policy does not cover those third-party websites or services.

• Each third-party website has its own privacy policy, separate and independent from ibet 789's policy.
• Ibet 789 is not responsible for the privacy practices or content of any third-party websites you access through links found on our platform.
• We encourage you to read the privacy policy of every website you visit, especially before providing any personal information.

Game providers partnering with ibet 789, such as Evolution Gaming and Pragmatic Play, maintain their own security infrastructure and are bound by strict data protection agreements with ibet 789 to ensure our members' information is protected at every touchpoint.

9 Amendments to This Privacy Policy

Ibet 789 reserves the right to update or amend this privacy policy at any time to reflect changes in our practices, technologies used, or applicable legal requirements.

• Any significant amendments will be communicated to members via their registered email or in-platform notification at least 14 days before the changes take effect.
• The latest version of this privacy policy will always be available on this page, with a clear update date displayed at the top of the document.
• Continued use of the ibet 789 platform after the effective date of any amendment constitutes your acceptance of the updated privacy policy.
• If you disagree with any amendments, you have the right to close your account and withdraw all remaining balance before the amendment takes effect.

10 Contact the ibet 789 Privacy Team

If you have any questions, concerns, or complaints regarding this privacy policy or how we handle your personal data, our team is ready to assist you.

• Live Chat 24/7: The fastest way to get help — click the live chat button found at the bottom corner of the ibet 789 platform at any time.
• Support Email: Send your written enquiry to [email protected] — we will respond within 24 business hours.
• Help Centre: Visit the FAQ us for answers to the most frequently asked questions about privacy and account security.

When contacting us regarding data privacy, please include your username and a brief description of your request or concern so we can resolve your issue more quickly and accurately.